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FAQ

Read this page to find answers to our frequently asked questions.

About

What is Avolt?

Avolt is a Swedish based design studio that develops, designs and markets objects that extend electricity to devices, deploying Scandinavian design for homes, offices, retail environments and public spaces.

Where are Avolt products made?

Our products are designed and engineered in Sweden and produced in China.

How do I stay updated with the latest Avolt news?

To stay updated with all our latest news, content and exclusive offers please sign up to our newsletter. You can do so by entering your email address at the bottom of our start page.

Can I find Avolt on any Social Media Platforms?

You can find Avolt on Facebook, Instagram and Pinterest.

Where can I buy Avolt products?

Avolt products can be bought both offline and online.

Online:

For shopping online, you can visit our web-shop here

Offline:

For shopping offline you can find Avolt Square 1 at selected retailers across all major cities in Europe such as Berlin, Brüssels, Barcelona, Munich, Milano, and Paris. Some of our current retailers are, HAGES, Norrmalms Elektriska & Länna Möbler.

Do you have a showroom?

Yes, we have a showroom in Stockholm. E-mail hello@avolt.com to make an appointment.

Products

What are the current Avolt products?

Square 1 Apple Grey USB & Magnet
Square 1 Apple Grey Base
Square 1 Gotland Black USB & Magnet
Square 1 Gotland Black Base
Square 1 Old Pink USB & Magnet
Square 1 Old Pink Base

Whats the difference between Square 1 Base and Square 1 USB & Magnet?

 

The first difference between the models is that Square 1 USB/Magnet comes with 2 USB ports on the backside of the product for convenient charging of phones and tablets etc. The Square BASE only have 3-standard sockets.

Second difference is that the bottom of the Square 1 USB/Magnet is magnetic. It can be attached on any vertical or horizontal surface for example under a table or to a wall. To make the attachment on any surface an iron plate with 3M tape is included in the package.

Both versions comes in all three colors : black, gray and pink.

How long is the cable on Square 1?

The length of the cable is 1,8m.

What kind of electrical standard does Square 1 come with?

Square 1 comes with the Type F standard (F-type socket) witch is standard for all country’s in Europe except for UK and Switzerland. The Square 1 is also compatible in France, Polen and Belgium even though E-plug is the electrical standard. Square 1 is certified with CE, S-mark and ROHS.

Orders & Payment

I didn't get any order confirmation. What do I do?

If you placed an order in our web-shop and didn’t get any order confirmation, please start by checking your spam-folder but if you still can’t find it just email us at help@avolt.com

Can I change or cancel my order after placing it?

We might be able to cancel or change your order but please note that all orders are processed automatically to our logistics team. If you want to change or cancel your order send an email to help@avolt.com as soon as possible after placing your order.

How do I pay for my order?

When you visit our shop www.avolt.com/shop and get to the checkout you will have various payment methods depending on what country you order from.

I have a discount code; how do I use it?

If you have a discount code, you can use it by ticking the box “I have a discount code” at checkout.

Shipping & Returns

Head over to our Shipping & Returns section to read about our shipping terms and returns policy here.